Service fees applicable to International Debit Card products
Service fees applicable to International Debit Card products
SERVICE FEE APPLICABLE TO INDIVIDUAL CUSTOMERS, BUSINESS HOUSEHOLDS
AND PAYMENT ACCEPTING UNITS
(Effective from April 22, 2026)
|
|
INTERNATIONAL DEBIT CARD SERVICES |
||||
|
|
INDIVIDUAL CARD |
||||
|
|
|
|
|
|
|
|
C601 |
First issuance of main card |
|
|
|
|
|
|
Mastercard Platinum Sendo Card |
|
|
|
|
|
|
- Physical card |
100,000 VND |
|
|
|
|
|
- Non-physical card |
Free of charge |
|
|
|
|
|
Other card types (**) |
Free of charge |
|
|
|
|
C610 |
Reissue card |
|
|
|
|
|
|
Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Visa/Mastercard Vpay Card |
Free of charge |
|
|
|
|
|
Mastercard Debit Platinum Sendo Card |
Free of charge |
|
|
|
|
|
Other card types |
50,000 VND |
|
|
|
|
C612 |
Issue of supplementary card (including first issuance and reissue) |
|
|
|
|
|
|
Supplementary Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Other card types |
50,000 VND |
|
|
|
|
C631 |
Card renewal fee |
Free of charge |
|
|
|
|
C023 |
Card delivery fee (**) |
18,182 VND |
|
|
|
|
|
Annual fee |
|
|
|
|
|
C621 |
Main card annual fee |
|
|
|
Automatic |
|
|
Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Visa Debit Platinum Healthy Card |
163,636 VND |
|
|
|
|
|
Visa/Mastercard Debit Platinum Vpay Card (non-physical card) |
90,000 VND |
|
|
|
|
|
UPI Debit Gold Card |
120,000 VND |
|
|
|
|
|
Visa Debit Gold Sakura Card (VND/USD Account) |
Free of charge |
|
|
|
|
|
Visa Debit Gold Card USD |
120,000 VND |
|
|
|
|
|
Mastercard Platinum Sendo Card (physical & non-physical card) |
20,000 VND/month |
|
|
|
|
|
JCB Debit Platinum Card |
|
|
|
|
|
|
- Physical card |
163,636 VND |
|
|
|
|
|
- Non-physical card |
90,000 VND |
|
|
|
|
|
Mastercard Debit Platinum Eliv3 Card (***) |
90,000 VND |
|
|
|
|
C622 |
Supplementary card annual fee |
|
|
|
Automatic |
|
|
Supplementary Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Supplementary Visa Debit Platinum Healthy Card |
60,000 VND |
|
|
|
|
|
Supplementary UPI Debit Gold Card |
60,000 VND |
|
|
|
|
|
Supplementary Visa Debit Gold Sakura Card (VND/USD Account) |
Free of charge |
|
|
|
|
|
Supplementary Visa Debit Gold Card USD |
Free of charge |
|
|
|
|
|
Supplementary JCB Debit Platinum Card |
|
|
|
|
|
|
- Physical card |
163,636 VND |
|
|
|
|
|
- Non-physical card |
90,000 VND |
|
|
|
|
|
Mastercard Debit Platinum Eliv3 Card |
90,000 VND |
|
|
|
|
C630 |
Fee for international debit card fraud insurance (according to Insurance Company's Fee) |
According to the regulations of the Insurance Company |
Automatic |
||
|
|
Cash withdrawal fee |
|
|
|
|
|
C642 |
Cash withdrawal fee at ATM (domestic) |
0.05% total withdrawal amount, minimum 10,000 VND |
|
|
|
|
|
Cash withdrawal fee at ATM (international) |
3% total withdrawal amount, minimum 30,000 VND |
|
|
|
|
C640 |
Cash advance fee at POS (domestic) |
2.5% total withdrawal amount, minimum 10,000 VND |
|
|
|
|
|
Cash advance fee at POS (international) |
3% total withdrawal amount, minimum 30,000 VND |
|
|
|
|
C643 |
Cash advance fee at POS (domestic) |
2.5% total withdrawal amount, minimum 10,000 VND |
|
|
|
|
|
Cash advance fee at POS (international) |
3% total withdrawal amount, minimum 30,000 VND |
|
|
|
|
|
Tại ATM của VietinBank (bằng thẻ hoặc bằng mã QR) |
|
|
|
Automatic |
|
|
Mastercard Debit Platinum Premium Banking Card (Priority Customer Card) |
Free |
|
|
|
|
|
Visa Debit Gold Sakura Card (VND/USD Account) |
Free |
|
|
|
|
|
Other card types |
1,000 VND |
|
|
|
|
|
At other banks' ATMs |
|
|
|
|
|
C643 |
- Within Vietnam |
9,090 VND/transaction |
|
|
Automatic |
|
C644 |
- Outside Vietnam |
3.64% |
50,000 VND |
|
Automatic |
|
C645 |
At VietinBank cash advance, POS points |
0.055% |
20,000 VND |
|
Automatic |
|
C646 |
At other banks' POS |
3.64% |
50,000 VND |
|
Automatic |
|
|
Interbank transfer at VietinBank ATMs and kiosks |
|
|
|
|
|
|
Mastercard Debit Platinum Priority Banking Card (Premium Banking Card) |
Free |
|
|
|
|
|
Other cards: |
|
|
|
|
|
C692 |
Transfer within the system at VietinBank ATMs, kiosks - VND |
3,000 VND |
|
|
Automatic |
|
C693 |
Transfer within the system at VietinBank ATMs and kiosks - USD |
0.1818 USD |
|
|
Automatic |
|
C694 |
Transfer outside the system at VietinBank ATMs and kiosks |
10,000 VND |
|
|
Automatic |
|
C694 |
Transfer at ATMs of other banks |
10,000 VND |
|
|
Automatic |
|
|
Inquiry, complaint handling (only charged when customer's complaint is incorrect) |
|
|
|
|
|
C665 |
- Intra-network transactions |
72,727 VND |
|
|
|
|
C666 |
- Out-of-network transactions |
272,727 VND |
|
|
|
|
C668 |
PIN reissuance fee |
|
|
|
|
|
|
Mastercard Debit Platinum Priority Banking Card (Premium Banking Card) |
Free |
|
|
|
|
|
Other cards |
|
|
|
|
|
C692 |
- At VietinBank Transaction Offices/Branches |
27,273 VND/bill |
|
|
|
|
|
- Via VietinBank iPay |
Free |
|
|
Automatic |
|
|
Fee for reissuing transaction slip copy |
|
|
|
|
|
C671 |
- At VietinBank ATM/Kiosk |
18,182 VND/bill |
|
|
|
|
C672 |
- At non-VietinBank agent ATMs/Kiosks |
72,727 VND/bill |
|
|
|
|
|
Inquiry/view statement, print receipt/statement |
|
|
|
|
|
C674 |
- At VietinBank ATMs |
Free |
|
|
Automatic |
|
C676 |
- At VietinBank POS (inquiry) |
Free |
|
|
Automatic |
|
C677 |
- At other banks' ATMs, POS |
7,273 VND/transaction |
|
|
Automatic |
|
C635 |
Card closing fee |
|
|
|
|
|
|
- Via iPay |
100,000 VND |
|
|
Automatic |
|
|
- At the counter |
50,000 VND |
|
|
|
|
C680 |
Foreign currency exchange fee |
1.82% of transaction value in VND |
|
|
Automatic |
|
C681 |
Foreign currency transaction processing fee |
0.91% of transaction value in VND |
|
|
Automatic |
|
C688 |
Fee for processing domestic currency transactions (applied for transactions paid in VND at foreign POS) |
|
|
|
Automatic |
|
|
Transaction Value <= 500,000 VND |
|
|
|
|
|
|
- MC foreign currency conversion |
1.00% of transaction value + 8,000 VND/transaction |
|
|
|
|
|
- Other foreign currency conversions |
0.80% of transaction value + 3,000 VND/transaction |
|
|
|
|
|
Transaction Value > 500,000 VND |
0.80% of transaction value |
|
|
|
(**) Some products are waived according to product policies from time to time
(***) Currently, the first year's annual fee is waived according to product policy
SERVICE FEE APPLICABLE TO INDIVIDUAL CUSTOMERS, BUSINESS HOUSEHOLDS
AND PAYMENT ACCEPTING UNITS
(Effective from April 22, 2026)
|
|
INTERNATIONAL DEBIT CARD SERVICES |
||||
|
|
INDIVIDUAL CARD |
||||
|
|
|
|
|
|
|
|
C601 |
First issuance of main card |
|
|
|
|
|
|
Mastercard Platinum Sendo Card |
|
|
|
|
|
|
- Physical card |
100,000 VND |
|
|
|
|
|
- Non-physical card |
Free of charge |
|
|
|
|
|
Other card types (**) |
Free of charge |
|
|
|
|
C610 |
Reissue card |
|
|
|
|
|
|
Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Visa/Mastercard Vpay Card |
Free of charge |
|
|
|
|
|
Mastercard Debit Platinum Sendo Card |
Free of charge |
|
|
|
|
|
Other card types |
50,000 VND |
|
|
|
|
C612 |
Issue of supplementary card (including first issuance and reissue) |
|
|
|
|
|
|
Supplementary Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Other card types |
50,000 VND |
|
|
|
|
C631 |
Card renewal fee |
Free of charge |
|
|
|
|
C023 |
Card delivery fee (**) |
18,182 VND |
|
|
|
|
|
Annual fee |
|
|
|
|
|
C621 |
Main card annual fee |
|
|
|
Automatic |
|
|
Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Visa Debit Platinum Healthy Card |
163,636 VND |
|
|
|
|
|
Visa/Mastercard Debit Platinum Vpay Card (non-physical card) |
90,000 VND |
|
|
|
|
|
UPI Debit Gold Card |
120,000 VND |
|
|
|
|
|
Visa Debit Gold Sakura Card (VND/USD Account) |
Free of charge |
|
|
|
|
|
Visa Debit Gold Card USD |
120,000 VND |
|
|
|
|
|
Mastercard Platinum Sendo Card (physical & non-physical card) |
20,000 VND/month |
|
|
|
|
|
JCB Debit Platinum Card |
|
|
|
|
|
|
- Physical card |
163,636 VND |
|
|
|
|
|
- Non-physical card |
90,000 VND |
|
|
|
|
|
Mastercard Debit Platinum Eliv3 Card (***) |
90,000 VND |
|
|
|
|
C622 |
Supplementary card annual fee |
|
|
|
Automatic |
|
|
Supplementary Mastercard Debit Platinum Card for Priority Customers (Premium Banking Card) |
Free of charge |
|
|
|
|
|
Supplementary Visa Debit Platinum Healthy Card |
60,000 VND |
|
|
|
|
|
Supplementary UPI Debit Gold Card |
60,000 VND |
|
|
|
|
|
Supplementary Visa Debit Gold Sakura Card (VND/USD Account) |
Free of charge |
|
|
|
|
|
Supplementary Visa Debit Gold Card USD |
Free of charge |
|
|
|
|
|
Supplementary JCB Debit Platinum Card |
|
|
|
|
|
|
- Physical card |
163,636 VND |
|
|
|
|
|
- Non-physical card |
90,000 VND |
|
|
|
|
|
Mastercard Debit Platinum Eliv3 Card |
90,000 VND |
|
|
|
|
C630 |
Fee for international debit card fraud insurance (according to Insurance Company's Fee) |
According to the regulations of the Insurance Company |
Automatic |
||
|
|
Cash withdrawal fee |
|
|
|
|
|
C642 |
Cash withdrawal fee at ATM (domestic) |
0.05% total withdrawal amount, minimum 10,000 VND |
|
|
|
|
|
Cash withdrawal fee at ATM (international) |
3% total withdrawal amount, minimum 30,000 VND |
|
|
|
|
C640 |
Cash advance fee at POS (domestic) |
2.5% total withdrawal amount, minimum 10,000 VND |
|
|
|
|
|
Cash advance fee at POS (international) |
3% total withdrawal amount, minimum 30,000 VND |
|
|
|
|
C643 |
Cash advance fee at POS (domestic) |
2.5% total withdrawal amount, minimum 10,000 VND |
|
|
|
|
|
Cash advance fee at POS (international) |
3% total withdrawal amount, minimum 30,000 VND |
|
|
|
|
|
Tại ATM của VietinBank (bằng thẻ hoặc bằng mã QR) |
|
|
|
Automatic |
|
|
Mastercard Debit Platinum Premium Banking Card (Priority Customer Card) |
Free |
|
|
|
|
|
Visa Debit Gold Sakura Card (VND/USD Account) |
Free |
|
|
|
|
|
Other card types |
1,000 VND |
|
|
|
|
|
At other banks' ATMs |
|
|
|
|
|
C643 |
- Within Vietnam |
9,090 VND/transaction |
|
|
Automatic |
|
C644 |
- Outside Vietnam |
3.64% |
50,000 VND |
|
Automatic |
|
C645 |
At VietinBank cash advance, POS points |
0.055% |
20,000 VND |
|
Automatic |
|
C646 |
At other banks' POS |
3.64% |
50,000 VND |
|
Automatic |
|
|
Interbank transfer at VietinBank ATMs and kiosks |
|
|
|
|
|
|
Mastercard Debit Platinum Priority Banking Card (Premium Banking Card) |
Free |
|
|
|
|
|
Other cards: |
|
|
|
|
|
C692 |
Transfer within the system at VietinBank ATMs, kiosks - VND |
3,000 VND |
|
|
Automatic |
|
C693 |
Transfer within the system at VietinBank ATMs and kiosks - USD |
0.1818 USD |
|
|
Automatic |
|
C694 |
Transfer outside the system at VietinBank ATMs and kiosks |
10,000 VND |
|
|
Automatic |
|
C694 |
Transfer at ATMs of other banks |
10,000 VND |
|
|
Automatic |
|
|
Inquiry, complaint handling (only charged when customer's complaint is incorrect) |
|
|
|
|
|
C665 |
- Intra-network transactions |
72,727 VND |
|
|
|
|
C666 |
- Out-of-network transactions |
272,727 VND |
|
|
|
|
C668 |
PIN reissuance fee |
|
|
|
|
|
|
Mastercard Debit Platinum Priority Banking Card (Premium Banking Card) |
Free |
|
|
|
|
|
Other cards |
|
|
|
|
|
C692 |
- At VietinBank Transaction Offices/Branches |
27,273 VND/bill |
|
|
|
|
|
- Via VietinBank iPay |
Free |
|
|
Automatic |
|
|
Fee for reissuing transaction slip copy |
|
|
|
|
|
C671 |
- At VietinBank ATM/Kiosk |
18,182 VND/bill |
|
|
|
|
C672 |
- At non-VietinBank agent ATMs/Kiosks |
72,727 VND/bill |
|
|
|
|
|
Inquiry/view statement, print receipt/statement |
|
|
|
|
|
C674 |
- At VietinBank ATMs |
Free |
|
|
Automatic |
|
C676 |
- At VietinBank POS (inquiry) |
Free |
|
|
Automatic |
|
C677 |
- At other banks' ATMs, POS |
7,273 VND/transaction |
|
|
Automatic |
|
C635 |
Card closing fee |
|
|
|
|
|
|
- Via iPay |
100,000 VND |
|
|
Automatic |
|
|
- At the counter |
50,000 VND |
|
|
|
|
C680 |
Foreign currency exchange fee |
1.82% of transaction value in VND |
|
|
Automatic |
|
C681 |
Foreign currency transaction processing fee |
0.91% of transaction value in VND |
|
|
Automatic |
|
C688 |
Fee for processing domestic currency transactions (applied for transactions paid in VND at foreign POS) |
|
|
|
Automatic |
|
|
Transaction Value <= 500,000 VND |
|
|
|
|
|
|
- MC foreign currency conversion |
1.00% of transaction value + 8,000 VND/transaction |
|
|
|
|
|
- Other foreign currency conversions |
0.80% of transaction value + 3,000 VND/transaction |
|
|
|
|
|
Transaction Value > 500,000 VND |
0.80% of transaction value |
|
|
|
(**) Some products are waived according to product policies from time to time
(***) Currently, the first year's annual fee is waived according to product policy
